We are happy to accept returns of our products as long as they are in an unused condition and you let us know about your intention to return the products within 14 days of delivery. The goods then need to be back in our warehouse within 14 days of notifiying us of the return.
We charge a 10% re-stocking fee with a minimum charge of £20.
We charge for collection of the products by our courier. This will be charged at cost.
If you prefer you can return the goods yourself to our warehouse, please call or email us for the address. The re-stocking fee will still apply.
We will refund your credit card when the goods are received back to our warehouse in saleable condition.
If you have any questions then please call us on 01865 858049 or email firstname.lastname@example.org
If you have received any items damaged we accept full responsibility. If the packaging is damaged please sign it as such with the courier so we can claim through them for the damage in transit. We will either arrange to collect and replace your goods or if appropriate send in our maintenance crew to mend the damage.